Payment Methods / Returns Policy
PAYMENT METHODS:
We accept payments via the following:
1. Payments with Credit Card
2. Payment with Debit Card
3. Payments via Pay-pal
4. Cash on Delivery
Prices are Inclusive of VAT.
Payments With Credit/Debit Card
All Transaction for estiathens.com occur via the highly secure environment of Stripe.
You can pay for your order with a debit card, a prepaid card or a credit card: Visa,MasterCard, Maestro.
In the (secure) order form fill in all the necessary fields (card number, expiration date, CCV).
Payment Via Pay-pal
By choosing to pay via PayPal, you are redirected to the secure PayPal website, where you log in to your account and complete your transaction.
COD on Delivery
You can pay by cash on delivery. Products will be delivered to the address you enter.in the case of cash on delivery, you pay the amount to the representative of the courier company.
SHIPPING:
We offer Same Dubai Day Delivery-cut-off time 12pm
Once you have placed your order, it will be delivered the next day if you place it till 4.00 p.m, (excluding Sundays). For the rest of the GCC, delivery is 4-5 business days.
We offer Same Day Delivery-cut-off time 12pm with an extra charge
Country |
Est. Arrival Time |
Cost |
UAE |
Next day Delivery *cut-off time 4pm |
AED 19 |
UAE |
Same Day Delivery *cut-off time 12pm |
AED 35 |
GCC |
4-5 business days |
AED 49 |
GCC | COD | AED 62 |
SHIPPING PROCESS
Upon completion of your order you will receive a confirmation email with the products you have selected and your order number.
Once your order has been confirmed and a shipping code has been sent to you, you can track the progress of your order.
RETURN POLICY:
Special mention: For hygiene and safety reasons, items such (indicative and not restrictive) lingerie, underwear, socks, tights, tights, suspenders, bras, bodysuits, nightgowns, cannot be exchanged or refunded, unless there is a clear manufacturing fault. For any further request email us at info@estiathens.ae